Before you proceed:
While the Commissioner can help with most insurance questions and problem, please note that there are certain actions the Commissioner cannot take on your behalf. The CSI has limited authority to help with certain plans. If the Commissioner cannot resolve your complaint, you may be referred to someone who can.
The Commissioner cannot:
Plans over which the Commissioner's office has no authority
NOTE: If the Commissioner's office does not have authority over your complaint, you will be referred to the proper authority. If you have questions about the types of complaints the Commissioner has the authority to resolve, please call 800-332-6148.
FOR SELF-FUNDED HEALTH PLANS: The Commissioner's office can assist consumers with appeals of denied health insurance claims. Read the Commissioner's guide to internal appeals and external review for more information. If you have questions about appealing a denied claim, please call the Commissioner's office at 800-332-6148.
Questions? Call 1-800-332-6148